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E-LOGISTICS

In recent years electronic commerce, or online shopping, has grown exponentially and the experts predict that this trend will only continue to rise in the future. Consequently, e-commerce is and will be increasingly important for international markets. These changes in the market and sales methods have brought about new strategies when it comes to storing, handling and above all distributing products.

Logistics is the main point of persuasion that an e-commerce business has at its disposal to keep its clients satisfied with the service they receive. Today, both internal logistics (picking, slotting, etc.) and external logistics are the foundations that allow companies to achieve a solid online sales business.


But what are the most important points and what should we focus on in the e-commerce-logistics relationship? Let’s take a look.


1. Logistics Information Systems:

To ensure that the logistics of the business work successfully, it is essential to have technology platforms that are capable of obtaining information on orders, stocks and returns, among other data. This aspect of logistics functions as the meeting point between the warehouse storage and the online store because this data flow allows users to keep the right amount of stock, store the product in optimal conditions and keep the user informed so that their purchasing experience is satisfactory, thereby increasing client loyalty.

2. Warehousing:

In this case, there are several important factors to bear in mind: order preparation aimed at small-scale picking; ensuring optimal packing; and, above all, ensuring that accessibility to these two areas is functional. In addition to the aforementioned aspects, in e-logistics it is crucial to have agility in the management of stock in transit and for this to be directly connected to the dispatch systems, the handling and every process related to order preparation.

3. Distribution:

This point is the most relevant given that, when managed properly, it is the one that has the greatest impact on clients’ opinions. It is important to take care of the capillary distribution, which consists of having all the points of distribution clearly identified with the aim of giving the process traceability and providing clarity to clients.

Flexibility of schedules is also a key area since, in the current market, what consumers value most highly is the speed of delivery and the capacity of the e-commerce to have all products available with absolute regularity. In addition, all the complementary systems must be in place, such as billing, payment and delivery notification.

Thanks to our 3PL services, Nordlogway can offer high quality logistics information systems, warehousing that meets the needs of the online sector and good distribution methods that are adapted to each of our clients.